PRIVACY POLICY

WHO WE ARE

Alfa Monkey (“the Company,” “we,” or “us”) is a prominent provider of 3D models for computer graphics, virtual/augmented reality, and gaming, backed by a vibrant community of professional designers.

Creative Trails s.r.o.,19466129; registered address – Hornopočernická 245/23, Kbely, 197 00 Praha 9, Czechia; office address – 1st Floor, Krakovská 1392/7, 110 00 Nové Město, Czechia +420234260880, [email protected], is the data controller of your personal data. If you have any inquiries regarding the processing of your personal data, you can contact our data protection officer via email at [email protected].

Respecting your privacy is of utmost importance to us, and we are dedicated to safeguarding it through this Privacy Policy. Similar to most website operators, Alfa Monkey collects data about our users and visitors to our website www.alfamonkey.com (“the Website”). This Privacy Policy should be read in conjunction with our General Terms and Conditions and our Cookie Policy.

HOW WE USE YOUR PERSONAL DATA

We will collect and process your personal data only when permitted by the law. Our primary reasons for collecting and processing your personal data include:

• Contractual Obligations: We may collect and process your personal data when it is necessary to fulfil a contract we have with you or when preparing to enter into one.
• Legal and Regulatory Compliance: In certain situations, we may collect and process your personal data to comply with legal or regulatory obligations.
• Legitimate Interests: We may collect and process your personal data for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
• Consent: When you have given your consent for specific data collection and processing purposes, we will adhere to your preferences.

Rest assured that we prioritise the protection of your personal data and ensure that it is used responsibly and ethically in accordance with applicable laws and regulations.

WHAT PERSONAL INFORMATION DO WE PROCESS?

The types of personal data we process depend on the nature of your interaction with us. Whether you are a regular visitor to our Website, a Guest Buyer, a registered Member,, or an applicant for a job position, the personal data we collect, use, store, and share will vary accordingly.

When we mention “personal data” in this Privacy Policy, we refer to information about you or other living individuals that can directly identify you or make you identifiable indirectly through specific factors related to you. This includes data such as your name, contact details, and even your IP address.

When you use our Website or register as a user, you will be required to “opt in” to our Privacy Policy and General Terms and Conditions. By doing so, you confirm that you have read and understood these documents and agree to our use of any personal data we may collect from you as outlined in this Privacy Policy. Please note that our services are not intended for individuals under the age of 18, and no one under 18 years old may register as a Member or provide any information on our Website, as specified in our General Terms and Conditions. By creating an account, you confirm that you are at least 18 years old.

If you are a visitor of our Website

If you are a visitor to our Website, we may automatically collect Technical Data related to your equipment, browsing actions, and patterns. This personal data is collected through the use of cookies, session logs, and similar technologies. Our purpose for collecting this data is to enhance our Website, improve your browsing experience, and make informed business decisions.

The specific data we may collect includes:

• Your IP address
• Session logs, which may include your IP address, login date (month/year), and last login country
• Your location (country)
• The device you are browsing from and the browser you are using
• Referrer website, if applicable (i.e., the website that linked you to our website).

Please note that our use of cookies and similar technologies is intended to be beneficial and designed to enhance your experience on our Website. For more information about how we use cookies and handle your personal data, please refer to our Cookie Policy.

If you are a Guest Buyer

If you are a Guest Buyer, you can utilise our services by visiting our Website and exploring the opportunities available, such as downloading free models or making purchases without registration. In this context, we collect and process specific personal data that you provide to us, including:

• Email address
• IP address
• Payment details (credit/debit card number or PayPal address). It’s important to note that we do not store financial data. This information is processed and stored by Adyen B.V., a reputable company trusted to handle payments for some of the largest organisations globally, in accordance with its own terms, conditions, and policies, which can be found on its website.

The purpose of processing this data is to provide our services, including order fulfilment, processing transactions (purchases), and facilitating the online delivery of goods (3D Models).

The legal basis for processing this data is the performance of the contract between us and the Guest Buyer, or the necessity to take steps at your request before entering into a contract.

We retain this data for a period of 10 years after the purchase, in compliance with relevant legal requirements. Rest assured that we handle your personal data responsibly and with the utmost consideration for your privacy and security. If you have any questions or concerns regarding your personal data, please do not hesitate to contact us.

If you are a Registered User

If you are a Registered User, we collect and process specific personal data when you register to use our services by creating an account on our Website. The personal data we collect for registration purposes includes:

• User name
• Email address
• IP address
• Session logs (IP address, login date (month/year), last login country)

The purpose of processing this data is to facilitate the registration of your Member account, allowing you to access and use our services.

The legal basis for processing this data is the performance of the contract between us and you as a Registered User, or the necessity to take steps at your request before entering into a contract.

We retain this data for a period of 2 years after your last login (if no purchases are made), and for 10 years after any purchase you make, in compliance with relevant legal requirements.

Additionally, if you decide to purchase 3D Models on our platform, we will collect and process personal data related to the payment, which includes:

• Payment details (credit/debit card number or PayPal address). It’s important to note that we do not store financial data. 

The purpose of processing this payment data is to provide our services, including order fulfilment, processing transactions (purchases), and facilitating the online delivery of goods (3D Models).

The legal basis for processing this payment data is the performance of the contract between us and you as a Registered User, or the necessity to take steps at your request before entering into a contract.

We retain this payment data for a period of 10 years after any purchase you make, in compliance with relevant legal requirements. Your privacy and security are of utmost importance to us, and we handle your personal data with care and responsibility. If you have any questions or concerns regarding your personal data, please feel free to contact us.

If you are a Business Customer

If you are a Business Customer, we process personal data necessary to register an account and provide our services. The personal data we collect from representatives of Business Customers includes:

• User name
• First name
• Last name
• Company info (title, company name)
• Location (city, country)
• Phone number
• Email address
• Session logs (IP address, login date (month/year), last login location)

The purpose of processing this data is to facilitate the provision of our services, including order fulfilment, processing transactions (purchases), and facilitating the online delivery of goods (3D Models).

The legal basis for processing this data is the performance of the contract between us and the Business Customer, or the necessity to take steps before entering into a contract.

We retain this data for a period of 2 years after the last login.

If you are applying for an open position in the Company (Recruitment process), we process and store personal data of job applicants and potential candidates for employment. During the recruitment process, we may process the data that you provide us with your resume or application, which includes:

• First name
• Last name
• Contact details (phone No., email address)
• Education
• Work experience
• Professional experience (certificates)
• Other information that you provide on your resume

The purpose of processing this data is to identify and evaluate candidates for potential employment and contact candidates.

The legal basis for processing this data is our legitimate interest in selecting committed and experienced individuals most suitable for a particular position.

If you are not selected for employment, we will retain the selection data until the position is closed, but not longer than 1 year. If you are selected and an employment contract is concluded, we will retain the selection data in the manner and for the period applicable to the processing of our staff data, which will be presented to you at the time of the contract conclusion.

If you were not selected and offered employment, we may want to remain in contact with you for future employment opportunities. If you do not object to including you in one of our recruiting programs or potential employees’ database to keep your data (resume) and contact you in the future, we will retain a minimal amount of your personal data.

The purpose of processing this data is to contact potential candidates and offer them to participate in the recruitment process for specific job openings.

The legal basis for processing this data is our legitimate interest in selecting committed and experienced individuals most suitable for a particular position.

We will retain this minimal personal data for 1 year after the date of receipt. Your privacy is important to us, and we handle your personal data responsibly and securely. If you have any questions or concerns regarding your personal data, please feel free to contact us.

DIRECT MARKETING

We engage in various marketing activities to enhance our Website and improve user experience. To gain valuable insights into our visitors and Members, we collect information such as the most visited pages, visitor countries, return frequency, browser usage, devices used, and IP addresses. This data is collected through third-party tools like cookies and technologies such as Google Analytics. Please refer to our Cookie Policy for further details on this.

Subscribing for the News: Visitors and Members of our Website can subscribe to our newsletter to receive updates on news, promotions, sales, and more. To send you the newsletter, we process your email address with your consent as the legal basis for processing. We retain this data for 5 years after receiving your consent or until you withdraw it. You can easily unsubscribe from our newsletter by clicking the ‘unsubscribe’ link in any email or by sending a withdrawal notice to us at [email protected].

Sending Email Notifications: As a Registered User , we may send you email notifications about our proposals or your account activities, such as product and feature announcements, community news, special offers, sales information, new personal messages, model sales, and feedback. To send you these notifications and provide our services, we process your email address based on our legitimate interest in improving user experience and the performance of the contract between us. We retain this data for 2 years after your last login. 

You have the right to object to this processing or withdraw your consent at any time. You can unsubscribe or modify your notification settings by logging into your account and adjusting the settings.

Profiling: We use your activity and transaction data to create individual profiles based on your interests, such as purchasing or selling models. Depending on your assigned profile, we tailor your website experience, making certain features more accessible and showcasing the most relevant content first. The purpose is to improve Members’ experience and provide personalised services. The legal basis for this processing is our legitimate interest in enhancing user experience. We retain this data for 2 years after your last login if no purchases or sales are made, or for 10 years after the last purchase or sale. You can object to this processing by contacting us at [email protected], but please note that disabling profiling may impact your access to certain services.

LINKS TO OTHER WEBSITES

The Website may contain links to other sites, i.e. links leading to websites of our partners or to social media websites. This Policy is applicable only with respect to the Website, but not any other sites, therefore we strongly recommend reviewing the privacy policies of any websites that you may reach by following hyperlinks presented in this Website. We have no control and no responsibility with regard to any content presented in sites other than the Website.

WHO CAN WE SHARE YOUR DATA WITH?

We prioritise the safety and security of your data and maintain strict confidentiality standards for our employees and partners. We may share your personal data with trusted service providers who perform processing operations on our behalf. These providers assist us in delivering services to you as instructed by us.

Transaction information data may be accessible to our partners who offer payment tools to facilitate transactions securely. When engaging service providers, we disclose the minimum necessary personal data required to fulfil the requested services. We ensure that these providers protect the information and refrain from using it for any other purpose. Our data processors sign contracts with us, outlining their commitment to respecting your rights as individuals and assisting you in exercising your data subject rights.

We collaborate with reputable payment providers, and may also share your data with banks or other financial institutions. In specific situations, such as customer service issues, security incident investigations, or accounting services, we may grant access to your data to IT support service providers on a case-by-case basis.

In certain circumstances, we may be required to disclose your data by law or if we believe it is necessary to protect the rights, property, or personal safety of our Company, the Website, or its visitors.

Data Transfers Outside the EEA:

Some of our service providers and partners are based outside the European Economic Area (EEA). When transferring your data to such countries, we ensure adequate protection through the following safeguards:

• Transferring data to countries with recognized privacy laws deemed adequate by the European Commission.
• Implementing agreements, such as standard contractual clauses (SCC) and other data transfer agreements, to ensure the same level of data protection.
• Seeking your consent for specific data transfers.
• Relying on other transfer mechanisms approved by relevant authorities in the country of transfer.

For customers and registered users in non-EEA countries, by using our 3D marketplace or any other services provided by CGTrader, you explicitly agree that your personal data will be stored and processed in compliance with the General Data Protection Regulation (GDPR) and Standard Contractual Clauses (SCC) in cases where personal data is transferred outside the EEA.

WHAT ARE YOUR RIGHTS?

As a data subject, you have certain rights with regard to your personal data, and you can exercise these rights by contacting us at [email protected]. These rights include:

• Right of Access: You have the right to request access to the personal data we hold about you and receive a copy of the data.
• Right to Rectification: You can request us to correct any personal data that you believe is incorrect or incomplete.
• Right to Erasure: You may ask us to erase your personal data if it has been processed unlawfully, is no longer necessary for the purposes for which it was collected, you withdraw your consent, or there is no other legal ground for processing.
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations, such as pending verification of legitimate grounds or if you dispute the accuracy of the data.
• Right to Data Portability: You can request to receive or have your personal data transmitted to another controller in a structured, commonly used, and machine-readable format, where technically feasible, for data processed based on your consent or the performance of a contract.
• Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your personal data for specific purposes at any time.
• Right to Object: You can object to the processing of your personal data under certain circumstances, including where processing is based on the Company’s legitimate business interests.
• Right to Object to Automated Decision Making and Profiling: You have the right to be informed about any automated decision making and profiling of your personal data and to understand its significance and consequences.
• Right to Lodge a Complaint: If you believe your rights have been violated, you can file a complaint with the State Data Protection Inspectorate.

Please note that certain rights may have specific conditions or exceptions, and we will make every effort to process your requests in a timely and appropriate manner.

UPDATES OF THE PRIVACY POLICY

Please be aware that we may update this Privacy Policy periodically to reflect changes in applicable laws, regulations, technology, or our business practices. Any revisions to the Privacy Policy will be posted on our Website. Additionally, if the changes significantly affect how we process personal data, we may notify you directly via email, along with the effective date of the updated Privacy Policy.

By continuing to use our services after the effective date of the updated Privacy Policy, you signify your acceptance of the revised terms. We recommend checking this Privacy Policy regularly to stay informed about how we collect, use, and protect your personal data.

Please note that the last update to this Privacy Policy was made in July 2023.

CONTACT US

If you have questions about these Privacy Policy, please contact us at 1st Floor, Krakovská 1392/7, 110 00 Nové Město, Czechia.

You can also contact us:

• via phone: +420234260880
• via email at: [email protected]
• via this link: https://alfamonkey.com/contacts/